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**We are having a problem with Online Prescription ordering at present and it is temporarily unavailable. We apologise for any inconvenience **

We are in the process of setting up text notifications for patients if you are happy to be contacted by text please complete a consent form available at reception.

We are a self-care awareness practice:

If you have a problem and you feel the need to talk or need medical advice the following helplines are available:

The Smaratians: 0845 90 90 90

Lifeline: (24hr) 0808 808 8000

Drink Helpline (24hr) 080091 78282

Drugs Helpline: (24hr) 0800 11 11

Foyle Search & Rescue: 02871 313 800

Out of Hours GP: 02871 865195 (6pm-8am Mon-Fri and all weekend)

When We Are Closed

closed_signWe will do everything possible to ensure that our system for contacting the duty doctor is easy to follow, reliable and effective.

This service is provided by Western Urgent Care based at Altnagelvin Hospital outpatients Dept.’Derry and is available from 6pm until 8.30am the following morning, at weekends and Bank Holidays.

Please telephone 028 71865195

This service is intended for Emergency/Urgent conditions only and should not be used otherwise. You must telephone first and you will be given instructions.

PLEASE NOTE!!!!   Throughout the year there are four half days designated to staff training which includes, doctors, nurses and clerical staff.  These are normally on a Wednesday afternoon (dates vary).  Notices will be placed at reception a few days prior to closure and patients will be informed the previous week and also on the Monday and Tuesday of the week closure will take place.

NHS Direct

In the case of urgent need when the practice is closed you can visit the NHS Direct website  to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

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