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**We are having a problem with Online Prescription ordering at present and it is temporarily unavailable. We apologise for any inconvenience **

We are in the process of setting up text notifications for patients if you are happy to be contacted by text please complete a consent form available at reception.

We are a self-care awareness practice:

If you have a problem and you feel the need to talk or need medical advice the following helplines are available:

The Smaratians: 0845 90 90 90

Lifeline: (24hr) 0808 808 8000

Drink Helpline (24hr) 080091 78282

Drugs Helpline: (24hr) 0800 11 11

Foyle Search & Rescue: 02871 313 800

Out of Hours GP: 02871 865195 (6pm-8am Mon-Fri and all weekend)

New Patient Registration

nurse_senior_bpTo register with the Practice, you must produce a Medical Card or complete a form known as a HS22X (you can obtain one at the reception desk) along with photographic identification and proof of residency, which are sent to HSC Business Services Organisation (Government Agency in Northern Ireland) who decide on your eligibility to register with a GP in Northern Ireland.

New patients will be invited to attend the Healthcare Assistant for their first appointment.  She will  take your Medical History and check your Blood pressure, weight and height.  Inform the Healthcare Assistant of any medical concerns which you might have or any current medication which you must take (that is medication prescribed by your former GP) for an existing medical condition.  New patients who do not attend their new patient appointment will not be registered or accepted anytime in the future by the practice.

You can also enquire about lifestyle and health promotion e.g. stop smoking plans, advice on reducing your alcohol intake and weight management.

The Reception staff will inform you of the registration procedure and answer any questions you might have. 

Staff should also provide you with a copy of our Complaints Policy. 

If you fail to keep your “new patient” registration appointment without explanation you will not be offered another appointment.

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