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**We are having a problem with Online Prescription ordering at present and it is temporarily unavailable. We apologise for any inconvenience **

We are in the process of setting up text notifications for patients if you are happy to be contacted by text please complete a consent form available at reception.

We are a self-care awareness practice:

If you have a problem and you feel the need to talk or need medical advice the following helplines are available:

The Smaratians: 0845 90 90 90

Lifeline: (24hr) 0808 808 8000

Drink Helpline (24hr) 080091 78282

Drugs Helpline: (24hr) 0800 11 11

Foyle Search & Rescue: 02871 313 800

Out of Hours GP: 02871 865195 (6pm-8am Mon-Fri and all weekend)

The PATIENT CLIENT COUNCIL services offer advice and guidance to patient clients and carers who have issues in regard to Health and Social Care and assisting patients in making a complaint, giving information on how to complain, help to write letters and make telephone calls.

They also will attend meetings about the complaint and make sure the patient concerns are heard and responded to.They work with health and social care organisations to improve the services as a result of the individuals concerns.

They cover all of the Western area and are their contact person is based in Ballymena.


Contact detailsPaula Brown (Mrs)  Patient Client Support Officer

                         tel: 08009170222       or    local office    02825863950



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