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Noticeboard

**We are having a problem with Online Prescription ordering at present and it is temporarily unavailable. We apologise for any inconvenience **

We are in the process of setting up text notifications for patients if you are happy to be contacted by text please complete a consent form available at reception.

We are a self-care awareness practice:

If you have a problem and you feel the need to talk or need medical advice the following helplines are available:

The Smaratians: 0845 90 90 90

Lifeline: (24hr) 0808 808 8000

Drink Helpline (24hr) 080091 78282

Drugs Helpline: (24hr) 0800 11 11

Foyle Search & Rescue: 02871 313 800

Out of Hours GP: 02871 865195 (6pm-8am Mon-Fri and all weekend)

**We are having a problem with Online Prescription ordering at present and it is temporarily unavailable. We apologise for any inconvenience **

Repeat Prescriptions

48hrs notice is required for all repeat prescriptions and medical certificates. Patients are asked to use the order form on the right hand side of the prescription.

To order you may:

  • Hand your written request in at Reception. If you are a over the age of 65yrs or you are confined to your home, you may phone between10am-12.30pm and 2.30pm to 4pm daily.
  • Order your prescription by fax ( 02871 370723)
  • Order Online via the form on this page

All repeat prescriptions will be ready at 48hrs after ordering 

Urgent or non-repeat prescriptions will be ready same day providing you telephone before 4.pm. These can be collected from the Premises between 5pm – 5.30pm daily (at discretion of the practice).

We do not accept repeat prescription requests per telephone from persons under the age of 65yrs and able bodied (this is to avoid mistakes and to take pressure of the telephone system).

It is the responsibility of the patient to arrange for collection of their prescription. (If you ask a chemist to collect a prescription on your behalf, it is an arrangement between you and them.)

The practice will not fax or telephone prescriptions to pharmacies unless it is deemed URGENT by the doctor. Patients living outside the practice boundary of 10 miles, must make arrangements to have their prescriptions collected. (they will not be phoned or faxed to chemists)

Acute prescriptions (on the day requests) requested after 4pm will not be ready until the following day at 2pm

 
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